DVMAX is a retired IDEXX system that is no longer receiving updates, support, or new features. Digitail is a modern AI-native cloud platform with 20+ workflows, continuous development, and a team invested in your long-term success.
• Pet parent app, two-way chat, and telemedicine built in
• Automated reminders, online booking, and internal messaging included
• Native inventory management and integrated payments
• One platform, one login, one bill
• Clean navigation with minimal clicks
• Workflows follow how your clinic actually operates
• New team members get productive in one shift
• No manuals, codes, or shortcuts to memorize
• AI SOAP dictation and automated discharge notes
• AI-powered intake forms and patient history summaries
• Treatment plan suggestions and voice-to-invoice
• 20+ AI workflows, no add-ons or extra cost
• In-house migration from 30+ PIMS
• Dedicated workflow consultant and personalized staff training
• 99.99% uptime, dual-server redundancy
• 24/7 support after go-live
DVMAX has been officially retired by IDEXX and is no longer receiving updates, security patches, or support. Digitail is actively developed with weekly releases, 20+ built-in AI workflows, a pet parent app, and enterprise-grade reporting. Moving from DVMAX to Digitail means going from end-of-life software to a modern cloud platform with a long-term roadmap.
Yes. Digitail includes 20+ AI workflows built directly into the platform. Tails AI powers SOAP dictation, automated discharge notes, patient history summaries, intake form pre-population, treatment plan suggestions, and voice-to-invoice. These tools save an average of 70 minutes per DVM per day and reduce missed charges. Every AI feature is tested in real clinics before release.
With DVMAX retired, every DVMAX practice needs a migration plan. Digitail’s in-house team handles the full transition: data extraction, cleanup, validation in a testing environment, and go-live support. Your data comes across as fully searchable records, and a final snapshot is included before go-live so nothing is left behind.
DVMAX has been retired by IDEXX and is no longer receiving updates or support. We’d recommend all DVMAX practices begin evaluating modern alternatives, whether Digitail or another cloud-based PIMS.
Digitail is ideal for GP clinics, mobile practices, de novos, and multi-location groups looking for a modern cloud platform with built-in AI and a smooth migration path. If you run a high-volume specialty or urgent care clinic, Digitail may not be the best fit.
