Cornerstone is a server-based PIMS that requires on-site infrastructure, IT support, and third-party tools to cover modern workflows. Digitail is a cloud-native, AI-powered platform that modernizes every part of your practice without the servers or the add-on costs.
• Pet parent app, two-way chat, and telemedicine built in
• Automated reminders, online booking, and internal messaging included
• Native inventory management and integrated payments
• One platform, one login, one bill
• Clean navigation with minimal clicks
• Workflows match how your clinic actually operates
• New team members get productive in one week
• No manuals, codes, or shortcuts to memorize
• AI SOAP dictation and automated discharge notes
• AI-powered intake forms and patient history summaries
• Treatment plan suggestions and voice-to-invoice
• 20+ AI workflows
• In-house migration from 30+ PIMS
• Dedicated workflow consultant and personalized staff training
• 99.99% uptime, dual-server redundancy
• 24/7 support after go-live
Cornerstone is a server-based system that requires on-site hardware, manual backups, and IT maintenance. It lacks built-in AI, a pet parent app, online booking, and modern client communication tools, all of which require third-party add-ons (like Vello) at extra cost. Digitail is 100% cloud-based with 20+ AI workflows, a native pet parent app, and automatic updates built in, accessible from any device with no server to maintain.
Yes. Digitail includes 20+ AI workflows built directly into the platform. Tails AI powers SOAP dictation, automated discharge notes, patient history summaries, intake form pre-population, treatment plan suggestions, and voice-to-invoice. These tools save an average of 70 minutes per DVM per day and reduce missed charges. Every AI feature is tested in real clinics before release.
Cornerstone migrations are among the most common we handle. Digitail’s in-house team extracts your data from Cornerstone’s server-based system, cleans it, validates it in a testing environment, and manages the cutover. A final snapshot is included before go-live, and your data arrives as searchable records. No more maintaining on-site hardware or dealing with a platform users describe as outdated.
Cornerstone may still work well for practices invested in IDEXX’s diagnostic ecosystem, with dedicated IT support for server maintenance, and that don’t need cloud access, built-in AI, or modern client communication tools.
Digitail is ideal for GP clinics, mobile practices, de novos, and multi-location groups ready to move to the cloud with built-in AI, a pet parent app, and reporting that doesn’t require IT support. If you run a high-volume specialty or urgent care clinic, Digitail may not be the best fit.
